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Privacy Policy – How We Handle Your Information

We collect and process your personal data when you open an account, deposit via Touch 'n Go, GrabPay, Boost dan FPX, and play in our lobby.

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Explore the Lobby Read FAQ

Personal Data We Process and Why We Need It

mrwira88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you register we collect your name, email, phone number, and date of birth to verify your identity and comply with local regulations. Payment data—wallet IDs for Touch 'n Go, GrabPay, Boost dan FPX, transaction amounts, and timestamps—is processed to complete deposits and withdrawals. We log

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your IP address, device type, browser, and session activity to secure your account and detect unusual behaviour. Game-play records, including bets placed and rounds played, are stored for your account history and to resolve disputes. We retain this data for as long as your account remains
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open and for the period required by Malaysian law after closure. We do not sell your personal information to third parties for marketing purposes; disclosure happens only when local law or a court order requires it, or when a payment provider needs transaction details to process
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your withdrawal.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY ENQUIRIES

How to Reach Us About Your Data

If you want to review the personal data we hold, request a correction, or ask us to delete your account and associated records, contact our support…

DATA SAFEGUARDS

How We Protect and Manage Your Information

We encrypt your personal data in transit and at rest, store payment credentials with certified processors, and restrict internal access to staff who need it for account verification or dispute resolution.

Encryption Standards

All data moving between your device and our servers travels over TLS connections. Stored records—account details, transaction logs, and session histories—are encrypted using AES-256. Only authorized personnel with a valid business reason can decrypt and view your information during investigations or compliance checks.

Payment Data Handling

We do not store your full wallet credentials or bank account numbers. Payment processors receive only the token or reference ID needed to complete deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX. Transaction records show amounts, timestamps, and status but never expose sensitive financial identifiers.

Cookie Usage

Essential cookies keep you logged in and remember your language preference. Analytics cookies, which you can disable, measure page load times and lobby navigation patterns so we can fix slow sections. We do not use cookies to track you across unrelated websites or share your browsing habits with advertisers.

Data Retention

Active account data remains on our systems until you close your account. After closure we retain transaction logs and identity verification records for the period required by Malaysian financial regulations—typically six years—then securely delete them. You can request earlier deletion of non-regulated data by contacting support.

Third-Party Sharing

We disclose personal data to payment providers when processing withdrawals, to game studios for dispute resolution, and to authorities when required by local law or court order. Marketing partners receive only anonymized statistics; they never see your name, email, or wallet balance. We notify you by email if a disclosure request affects your account.

Your Data Rights

You can request a copy of your stored information, ask us to correct errors, or delete your account and associated records at any time. Log in to Account Settings or contact support to begin. Deletion takes up to thirty days and covers all non-regulated data; regulated records are anonymized and kept for compliance purposes only.

Privacy Policy Questions Answered

We collect your full name, email address, phone number, date of birth, and residential address to verify your identity and meet local regulatory requirements. During deposits we also log your payment method—Touch 'n Go, GrabPay, Boost, or FPX—and transaction details for account reconciliation.

Transaction logs and identity verification records are retained for six years after account closure, as required by Malaysian financial regulations. Non-regulated data such as session logs and device information is deleted within thirty days of your closure request. You can contact support to confirm deletion status.

No. We do not sell your name, email, phone number, or financial data to marketers or data brokers. We share information only with payment processors to complete withdrawals, with game studios to resolve disputes, and with authorities when local law or a court order requires disclosure.

Yes. Log in to Account Settings and navigate to the Privacy section, or email support with your registered email and account username. We will send a file containing your account details, transaction history, session logs, and any other stored information within seven business days.

Visit Account Settings and select the Delete Account option, or contact support by live chat or email. We will close your account immediately and delete non-regulated data within thirty days. Regulated records—transaction logs and identity verification files—are anonymized and kept for compliance purposes.

Essential cookies keep you logged in and remember your language preference. Analytics cookies measure page performance and lobby navigation; you can disable them in your browser settings without affecting your ability to deposit, play, or withdraw. We do not use advertising cookies that track you across other websites.

Reach our support team via live chat, email, or the Account Settings portal. Describe your concern and we will investigate within seven business days. If you believe we have mishandled your data under Malaysian law, you may also file a complaint with the relevant local data-protection authority.

Privacy Policy – How We Handle Your Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Encryption Standards

Payment Data Handling

Cookie Usage

Data Retention

Third-Party Sharing

Your Data Rights

Privacy Policy Questions Answered

01 What personal data do you collect when I register?

02 How long do you keep my data after I close my account?

03 Do you sell my personal information to third parties?

04 Can I request a copy of the data you hold about me?

05 How do I delete my account and all associated data?

06 What cookies do you use and how can I disable them?

07 Who can I contact if I have a privacy concern or complaint?

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